I am back in Bangkok now and I spent my first day locating the Canon service center. I bought a new Digital Canon SLR just before I left and I just now discovered a small problem with it.

When I was in the store in Australia, the sales guy confirmed that the warranty was in fact international. I explained to him that this was important as I was going traveling. Only now looking at the warranty card it says it is valid only for Australia and New Zealand. Either the sales person didn’t know and just made up an answer, or he straight out lied to me to make the sale.

I have emailed the store, asking for an explanation. I intentionally bought the camera in Australia as I thought I would be dealing with a more honest retailer. I could probably could have gotten a better deal in Thailand or China where I am heading next.

Perhaps I was in the wrong for not checking the warranty in the store, but since I had already checked with the salesperson I thought I was well covered. The repair fee shouldn’t be much, but I am pissed off with that sales guy.

He did the hard sell to an extend the warranty for three years. I have dealt with a lot of electronic gear over the years and have generally found stuff to break within the first year, so I don’t bother with extended warranties. The only exception is laptops. Laptops only have a life of three years, so getting a 3-year warranty with them is a good investment.

So, I only took the year warranty which now looks only valid in Australia. I am going to wait to hear what they say before actually naming them here.